Returns & Warranry

Spartan Leather Goods Limited Lifetime Warranty Policy

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At Spartan Leather Goods, we say what we mean and mean what we say. We stand behind the quality and craftsmanship of our products, and we are committed to making our products built to last.

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Every leather goods item purchased from Spartan Leather Goods is backed by our Limited Lifetime Warranty for the lifetime of the original owner, for as long as Spartan Leather Goods remains in business. The warranty is only valid for the original owner and is not transferable.

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If your item develops a defect in materials or workmanship under normal, everyday use, return it to us for inspection. If the defect is covered by this warranty, we will repair the item or replace the defective material at no cost to you. We will also cover the return shipping cost for approved warranty repairs or replacements.

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What's Covered

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• Workmanship Defects: Defects resulting from the way the product was constructed.

• Stitching: Premature stitching failure under normal, everyday use.

• Leather Defects: Cracks, tears, or other material defects that develop under normal use and are not the result of misuse, abuse, or environmental damage.

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What's Not Covered

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This warranty covers defects in materials and workmanship, not damage resulting from misuse, abuse, neglect, or improper care. Examples of excluded damage include:

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• Water and Excessive Moisture: Damage caused by soaking, rain, prolonged wetness, or repeated exposure to moisture.

• Prolonged Direct Sunlight: Damage caused by extended or repeated exposure to direct sunlight, including excessive fading, drying, or cracking.

• Abrasion and Impact: Damage caused by scraping or dragging the product against concrete, rough surfaces, sharp objects, or other abrasive materials.

• Misuse or Abuse: Damage resulting from improper use, accidents, alterations, or neglect.

• Normal Wear and Aging: Natural changes in leather color, texture, and patina, as well as ordinary signs of use, are not considered defects.

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How to Request Warranty Service

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Contact Spartan Leather Goods by email: support.spartanleathergoods@gmail.com to initiate a warranty claim. Please provide proof of purchase and a description of the issue. Photographs may be requested to help assess the claim.

All warranty claims are subject to inspection and approval by Spartan Leather Goods. If approved, the item will be repaired or replaced at our discretion.

Our Promise

We believe quality craftsmanship should stand the test of time. Thank you for choosing Spartan Leather Goods.

Built Tough. Spartan Tough.

 

Returns:

 

At Spartan Leather Goods we want our customers to be happy with their purchase. If you're not satisfied with your purchase, send it back to us within 15 days after receiving it in its original condition and we'll give you a full refund. Keep in mind the item must remain in its original condition upon its return. The cost of the return is the customers responsibility. Premium pueblo leather wears quickly so take care to keep the wallet in its original condition.

 

Items sent back for repair:

 

For items sending back for repair, the customer covers the shipping cost unless it was a problem caused by Spartan Leather Goods. In that case, we will pay to have it sent back to us and then send it back to the customer at no costs.

 

Items sent for warranty service the customer covers the shipping cost to send it to us and we send it back free of charge.